Billing
Admin only. Billing is managed by clinic admins.
Miraa subscriptions are managed through the billing area. Your plan determines which features are available to your clinic.
Plans and tiers
Miraa offers tiered plans — from individual clinicians up to multi-seat clinic, group, and enterprise plans. The exact tiers, pricing, and inclusions can change, so check the current options in your billing area or on the Miraa website.
Needs confirmationWhat’s plan-gated
Some capabilities are only available on certain plans, for example:
- Clinic-wide settings and advanced admin controls (multi-seat plans).
- Certain automation and integration features.
If a feature described in these docs isn’t visible, it may not be included in your plan. Check your billing area or ask your Miraa contact.
Managing your subscription
Open billing
Go to the billing area in settings.
Review your plan
See your current plan, seats, and renewal.
Make changes
Upgrade, change seats, or update payment details through the billing flow. Payments are handled by Miraa’s payment processor. Available now — billing is live.
Confirm the change
Check the change is reflected and that any newly included features appear.
Cancelling or changing
If you need to cancel or change your subscription, do it from the billing area. Your clinic remains responsible for its data and obligations regardless of plan changes — see Data retention.
Changing or cancelling a plan can affect access to features and data. Understand the impact before you make changes, and check your clinic’s obligations for retaining records.
Common mistakes
- Assuming a feature is available without checking your plan tier.
- Changing seats without reassigning affected users’ work.
- Cancelling without a plan for record retention.
Troubleshooting
- Payment failing or subscription not updating? See Billing issues.
- A paid feature not appearing after upgrade? Confirm the change went through and that your role can access it.